Children’s Healthcare of Atlanta

Delivering a digital transformation solution—positively impacting families & practioners

We created critical efficiencies that unlocked significant growth potential

NON-PROFIT
healthcare
web app
MOBILE APP
product design
product development
product strategy
UX/UI design
data mapping and visualization
Mealtime should be a happy time, but for millions of kids and caregivers, it can be the most painful time of the day. Over 20% of children, in the United States alone, struggle with severe pediatric feeding disorders and their families struggle to help them thrive. That’s where the Children’s Healthcare of Atlanta (CHOA) steps in, with an on-site, intensive feeding program.

The CHOA team was spending critical hours painstakingly and manually recording data and analyzing every detail of a patient’s meal to inform treatment decisions.

CHOA partnered with Narwhal to create a better way.

Narwhal Digital designed and developed InsightFull, a scalable digital product solution for data collection, reporting, and analytics. By shaving off hours of manual data entry, InsightFull will allow the intensive feeding therapy program to onboard team members more quickly and treat more children annually.
How We Helped

Fast & Efficient Reporting & Data Visualization

To do their jobs, CHOA’s team had to navigate countless spreadsheets, paper worksheets, and endless folders on a daily basis. InsightFull enabled quick data capture and auto-generated patient and program-level reports, significantly streamlining the feeding disorder treatment process. With fewer manual tasks throughout the day, the team can focus on quality treatment and serving more patients worldwide.

Personalized Patient Management

InsightFull provides CHOA with a single source of truth for all relevant patient information and allows flexibility for each child's individual needs and variables. InsightFull customizes each child’s journey, from their specific medical condition and pediatric feeding disorders all the way through treatment protocols and after-program care.

Maximum Product & Program Scalability

InsightFull’s ability to disseminate data across patients, providers, and locations via a permissions-based platform supports rapid program growth. It also streamlines operations, resulting in faster training and onboarding time. This makes it possible for CHOA to roll out the program quickly to multiple locations and teams, reaching more children nationwide. InsightFull’s modular design allows CHOA to scale features and functions incrementally. This approach allows the application to grow with the feeding program as its needs evolve.

Human-centered Digital Product Design

CHOA’s team members work in an unpredictable and fast-paced environment. They need a tool that offers effortless usability, delivers reliable data, and provides clear cross-team communication. From spills to breaks, we designed a digital application that performs under the most human circumstances. And InsightFull’s responsive design allows the team to capture data from multiple devices, for ultimate mobility and accessibility. Our human-centered design approach is critical to program, team and patient success.

InsightFull app screens showing the app login and reporting
InsightFull app screen showing an example patient profile
The Full Bellies app home screen with highlighted eduction and training features
Full Bellies, the Caregiver Companion App

Giving caregivers the right tools for at-home success

As part of the Feeding Program digital ecosystem, Narwhal and CHOA designed Full Bellies, an at-home mobile app for parents and caregivers to track meal time activities. Our goal is to design the right tools to help caregivers and their children continue to overcome severe feeding disorders and the challenges it presents at home. Together, Full Bellies and InsightFull blend technical innovation with compassionate thinking for comprehensive support to improve patients’ lives and outcomes.

Our mission is to help CHOA reach more of the millions of children who experience pediatric feeding disorders and experience severe disruptions in their relationship with food through well-designed technology and user experiences

InsightFull app screens displaying core app features like data capture, login, patient profile, and dashbord
InsightFull appliction
How It's Built

Delivering reliable, real-time, & HIPPA compliant data

InsightFull had to do more than simply replace manual data entry and endless spreadsheets—it had to transform that data into real-time program and team performance data that would completely transform business operations. 

Narwhal Digital did this by leveraging Cypress to write and run end-to-end tests for web applications, ensuring InsightFull behaved as expected for users and catching and fixing bugs before launch. Storybook was utilized to work alongside product designers to create a robust component library that could easily be updated and iterated on, therefore keeping the product development process organized and efficient.

All of this had to be HIPAA compliant, which Narwhal achieved through ClearData for hosting. By implementing ClearData, all of InsightFull's data was housed securely and within HIPAA regulations. All of these industry-leading practices and tools guaranteed Narwhal and CHOA a successful launch of InsightFull to three pediatric feeding disorder treatment locations without a hitch.

  • Data Storage

    Clear Data

  • Component Library

    Storybook

  • Testing Platform

    Cypress